Privacy Policy

Effective Date: January 2, 2026

Get It Done LLC (“Company,” “we,” “our,” or “us”) operates in the State of Texas and provides medical courier and logistics services. We are committed to protecting the privacy and security of all visitors to our website and all customers who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Texas privacy laws, Texas Medical Records Privacy Act (TMRPA), and applicable HIPAA requirements.

1. Legal Disclaimer

The information on this website, including this Privacy Policy, is provided for general informational purposes only and does not constitute legal, medical, or professional advice. While we strive for accuracy, we make no guarantees regarding completeness or reliability. For legal guidance regarding privacy or compliance, please consult a licensed attorney.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information when you:

Submit a service request
Complete a contact form
Communicate with us by email or phone
Create an account or request a quote

This may include:

Name
Email address
Phone number
Business or facility name
Pickup and delivery details
Any information voluntarily submitted through forms or communication

B. Automatically Collected Information

Our website may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking technologies

C. Sensitive or Regulated Information

As a medical courier service, we may encounter:

Medical specimen details
Delivery chain‑of‑custody information
Healthcare facility data

We do not request or collect patient medical records through the website. Any protected health information (PHI) encountered during courier operations is handled in compliance with HIPAA and Texas Medical Records Privacy Act requirements.

3. How We Collect Information

We collect information through:

Website forms
Email or phone communication
Cookies and analytics tools
Courier service interactions
Customer onboarding processes

4. Why We Collect This Information

We collect information to:

Provide, schedule, and complete courier services
Communicate with customers regarding deliveries or inquiries
Improve website performance and user experience
Maintain operational records and billing
Enhance security and prevent fraud
Comply with Texas state law, HIPAA, and other regulatory obligations

5. How We Use and Share Information

A. Internal Use

We use information to:

Manage courier operations
Provide customer support
Maintain business records
Improve service quality

B. Third‑Party Service Providers

We may share information with trusted third parties who assist with:

Website hosting
Payment processing
IT and security services
Analytics and performance monitoring

These providers are required to maintain confidentiality and comply with applicable privacy laws.

C. HIPAA‑Related Disclosures

If we handle PHI as part of courier operations:

We act as a Business Associate under HIPAA
We follow all required safeguards
We only use PHI as permitted by our agreements with Covered Entities

D. Legal Compliance

We may disclose information to:

Comply with Texas law or federal regulations
Respond to subpoenas or lawful requests
Protect the rights, safety, or property of the Company or others

We do not sell or rent personal information to third parties.

6. Your Rights Under Texas Law

Depending on your relationship with us and applicable laws, you may have the right to:

Request access to the personal information we hold
Request corrections or updates
Request deletion of certain information (subject to legal retention requirements)
Opt out of certain data collection or marketing communications
Request details about how your information is used or shared

To exercise your rights, please contact us at:

Email: info@getitdonecourier.com

Phone: 737-888-5832

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